Title
Contract for Uniform Rental, Laundering and Maintenance (B)
Staff recommends establishing a contract for rental uniforms for various GRU and General Government departments.
Explanation
Various Utility and General Government departments provide uniforms to designated employees to wear while performing their work duties. Identifying employees to the public and staff safety are among some of the reasons that uniforms are of importance.
Approximately 160 Utility and General Government employees are engaged in work that results in garments being soiled with contaminants which make home laundering inadvisable. For these employees, rental uniforms are provided by a company that is responsible for picking up the soiled garments from the department work sites, laundering them properly in a commercial cleaning facility and returning them to the designated departments on a weekly basis. The company is also responsible for maintaining the garments for minor repairs and replacing garments on an as needed basis. Staff covered by this contract include water and wastewater line workers, wastewater reclamation facility staff, Fleet and RTS mechanics.
A Request for Proposal was issued for these services to five (5) rental uniform providers. A mandatory prebid meeting was held with five (5) potential bidders in attendance. Five proposals were received which were evaluated based on pricing, demonstrated understanding and approach, commitment to providing customer service, experience and qualifications of the business, quality of garments, accuracy of invoicing and electronic reporting and complaint resolution. All proposals were evaluated by staff and scored for the first phase of the evaluation. The top two evaluated firms made presentations which were scored based on the established criteria. Riverside Uniform Rentals submitted the best evaluated proposal in the second phase of the evaluation. The attached tabulation provides the scoring for all firms for t...
Click here for full text