Title
Change Order for Technology Consulting Services (NB)
Staff recommends approval of a change order to the contract with AAC Utility Partners, LLC for technology consulting services for the Financial Management Information System and Customer Care System projects.
Explanation
On November 13, 2006, the City Commission authorized award of a contract for consulting services to AAC Utility Partners, LLC (AAC) in the amount of $420,000 to assist with SAP software projects, including evaluation and selection of an implementer for the Financial Management Information System (FMIS) project and implementation project oversight as well as Customer Relationship Management (CRM). At that time, the scope of the FMIS project exclusively included financials; however, the project scope was expanded to include the integration of Purchasing, Stores and Assets due to the network between these systems to financials.
Change orders within the City Commission threshold of 10% covered a portion of the extended time line of the deliverable based contract to complete the project. Additional expenditures in an estimated amount of $191,200 are required to complete the final nine (9) months of the FMIS portion of the contract through Go-live in 2009. These expenditures were included in the fiscal year 2008 and 2009 budgets.
The original scope of the SAP Customer Care System (CCS) included the development, testing, and implementation of corporate reporting tools. This function was scheduled to be completed after Go-Live. During the post go-live period, we have discovered that some of the corporate reporting tools implemented require restructure to meet the Utility's reporting requirements. Additional external resources will be required to manage the specific project. This will again be a deliverables based contract. The SAP reporting tools ensure the continuity of information needed to run the business on a daily basis. Many of these reports have regulatory or audit re...
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