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File #: 170650.    Version: Name:
Type: Discussion Item Status: To Be Introduced
File created: 12/8/2017 In control: General Manager for Utilities
On agenda: 1/4/2018 Final action:
Title: Status Update on SAP Enterprise Management System to include Re-implementation of Financial Management System (FMIS), Customer Care System (CCS) and Enterprise Asset Management modules (EAM) (B) **This item is informational.**
Title
Status Update on SAP Enterprise Management System to include Re-implementation of Financial Management System (FMIS), Customer Care System (CCS) and Enterprise Asset Management modules (EAM) (B)

**This item is informational.**

Explanation
In July 2016, the City Commission approved three phases of the SAP Enterprise Resource Project. Phase I - $10.7M for FMIS, Phase II -$10M for CCS, and Phase III- $10 M for EAM projects = 30.7M (not included was the necessary SAP platform updates). During Phase I, GRU implemented the Financial Management System (FMIS) and went ‘live’ in the new system on April 3, 2017. The last part of the FMIS project was the budget and planning functionality which went ‘live’ on December 4, 2017. The financial system is functioning as designed, GRU budgets are loaded in the system, and we are currently stabilizing the system. However, due to resource constraints and a re-prioritization of personnel toward purchasing GREC, some of the treasury and accounting work effort extended past ‘go-live’ and required additional consulting services. This work is being completed now.

In addition there were services and configuration required to ensure the foundation of the financial management system would integrate with the other phases of the SAP project. These additional costs were charged to the project (against the entire requested amount of 30.7M) yet benefited the entire ERP project. These include Open Text - a document management system at $353,000; project systems - a tool for managing projects at $150,000; and additional hardware and software configuration support Basis support $162,000. In addition, other items that span all three phases were addition licenses (Redwood, single sign-on FIORI and Uperform) $176,000 - totaling $841,000.

Additional Costs Spanning the entire SAP implementation Costs incurred in Phase I
Open Text $353,000
Project Systems $150,000
Additional hardware and software support $176,000
Basis Support $162,...

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