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File #: 120883.    Version: Name: RUC Recommendations on Customer Deposits (B)
Type: Ordinance Status: Adopted
File created: 2/26/2013 In control: City Attorney
On agenda: 8/6/2015 Final action: 8/20/2015
Title: CUSTOMER AND ADMINISTRATIVE SERVICES BILLING, DEPOSITS, AND OTHER PRACTICES (B) Ordinance No. 120883 An ordinance of the City of Gainesville, Florida, amending Chapter 27 and Appendix A relating to utilities; by amending section 27-7 relating to customer deposits; by amending section 27-14 relating to payment due dates and penalties for late payments; by amending section 27-21 by adding definitions to clarify the customer service regulations; by amending Appendix A, Schedule of Fees, Rates and Charges to revise the service charges for returned payments consistent with state law; providing directions to the codifier; providing a severability clause; providing a repealing clause; and providing an effective date.
Attachments: 1. 2013.09.12 Item 120883 - Attach 1, 2. 2013.09.12 Item 120883 - Attach 2, 3. Item 120883 Late Fees-Utility Terminations 20131217, 4. Item 120883 CY11-13 worked delinquent disconnects 20131217, 5. Item 120883 IOU Deposit Study 20131217, 6. 120883_RUC Recommendations on Cust Billing and Depoits MOD_20140220.pdf, 7. 120883 RUC Presentation Deposits 20140313, 8. 120883 - Satisfactory Pymt Hist - Cust Deposits 20140417, 9. 120883_Draft Ordinance_20150806.pdf, 10. 120883_ordinance_20150820.pdf
title
CUSTOMER AND ADMINISTRATIVE SERVICES BILLING, DEPOSITS, AND OTHER PRACTICES (B)

Ordinance No. 120883
An ordinance of the City of Gainesville, Florida, amending Chapter 27 and Appendix A relating to utilities; by amending section 27-7 relating to customer deposits; by amending section 27-14 relating to payment due dates and penalties for late payments; by amending section 27-21 by adding definitions to clarify the customer service regulations; by amending Appendix A, Schedule of Fees, Rates and Charges to revise the service charges for returned payments consistent with state law; providing directions to the codifier; providing a severability clause; providing a repealing clause; and providing an effective date.

recommendation
The City Commission adopt the proposed ordinance.

explanation

CUSTOMER AND ADMINISTRATIVE SERVICES STAFF REPORT

On January 17, 2013, the City Commission referred this item to the Regional Utilities Committee (RUC) to discuss late fees and delinquent disconnection practices. GRU staff presented information to the RUC at meetings on September 30, 2013 and February 20, 2014, relating to residential and nonresidential customer service deposits, utility bill payment due dates, penalties for late payments, and the revising of service charges for returned payments consistent with state law. On February 20, 2014, the City Commission approved the recommended changes. On March 13, 2014, the RUC met and agreed to recommend further changes to the City Commission relating to deposits, late payments, and certain definitions. At its April 17, 2014 meeting, the City Commission approved the recommendations as submitted by the RUC.

CITY ATTORNEY MEMORANDUM

On April 17, 2014, the City Commission authorized the City Attorney to draft and the Clerk of the Commission to advertise an ordinance to amend Chapter 27 of the Code of Ordinances as recommended by the RUC. Since that time the City Attorney's Office has been working with GRU Staff on...

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