City of Gainesville - File #: 150966.

File #:

150966. Version: 1

Name:

Type:

Discussion Item

Status:

To Be Introduced

File created:

4/28/2016

In control:

Utility Advisory Board

On agenda:

5/4/2016

Final action:

Title:

Residential Billing Cycle and Disconnections (B) **This item is for informational purposes.**

Attachments:

1. 150966 UAB Disconnects-Customer Assistance 20160504

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Title

Residential Billing Cycle and Disconnections (B)

**This item is for informational purposes.**

Explanation

At the April 12, 2016 Utility Advisory Board meeting, questions arose regarding GRU's disconnect policy and the number of deliquent disconnections. The General Manager told the Board that he would have our Chief Customer Officer give a presentation on the topic at the next meeting.

Recommendation:

Hear a presentation from Chief Customer Officer Bill Shepherd.

Legislation Text

Legislation Details

Legislation Details (With Text)